Welcome to Exploring the Basics
Who will this course help?
Take this course if you are starting out in your One World journey and want to focus on the essentials. We’ll take you through the basics, equipping you with the right tools to give you a strong start.
What lessons will you cover?
There are 3 lessons within this course and once you have completed them all you are ready to go.
- Key Terms and Abbreviations: Setting you up with the One World language
- Customer Load Types: Taking your booking on various journeys dependent on the customers requirement
- Workboxes, Searching and Filtering: Using the tools within One World to locate bookings and manage your workload
- Document Visibility: Finding previously shared Documents allocated to bookings
- Copy Job: Quickly and simply duplicate information into new CBRs
What will you achieve?
By the end of the course, you’ll be able to…
- Understand the key terms within One World
- Differentiate the processes undertaken when various customer load types are being worked with
- Confidently use the One World toolbox to work efficiently and proactively
- Use different methods to locate and view shipping documents